FAQs

Q: How do I view prices?

A: To view prices you will need login details, we will need your company name, address and contact details either by phone 01256 397770 or by e-mail [email protected]. Please note that we only supply to trade customers and don't supply directly to the public.

Q: Is there a minimum order value?

A: Yes, minimum order value is £25.00 (net).

Q: Is there a cut off time for next day delivery?

A: Yes, the cut off time for next day delivery is 4pm. Some equipment racks (indicated as "Bulky Item" at Checkout) require Pallet Delivery. Cut off time for Pallet Deliveries is Midday.

Q: Do you charge carriage?

A: For orders over £250.00 carriage is free, for smaller orders carriage is charged at £9.50 per box.  Carriage may be charged on orders for large equipment racks, this is due to having to send vis a specialist courier.  Our carriage charges are to most mainland addresses in Great Britain, please check for shipping costs to other areas including Northern Ireland and northern Scotland and islands.

Q: Can I have a timed delivery?

A: Yes, we are able to offer pre 12, pre 10:30 or Saturday deliveries to most mainland addresses in Great Britain.  Should you require a timed delivery please contact us for pricing.

Q: Can we have our order delivered directly to a site address?

A: Yes, please advise a contact name and mobile number for somebody who will be on site to accept delivery.